- HELP DESK: For Online Telephonic support.
- RESPONSE: In all our office locations, failure reported is attended within 4 working hours. The average response time is 4 hours, within city.
- FIRST CALL CLOSURE: Best skills and efficient spares management & planning makes our field support highly effective on first attempt itself, giving more than 80% FCC.
- UP TIME: >95% Up time on systems ensure that customer’s loss of productivity in case of breakdown is minimized.
KJoule Infocomm LLP 